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Hillingdon Carers Partnership

HCP letterhead

In the past support for carers in Hillingdon has been delivered by a number of different organisations, all operating independently of each other.

This caused some carers to miss out on the most appropriate source(s) of support.

Each agency had its own separate registration and assessment processes, which created difficulty for carers in finding the right support and caused them to have to repeat their story more than once.

The previous arrangements sometimes resulted in time wasted and duplication of services. In turn this resulted in poor use of resources.

The lack of an integrated service also meant that essential services were not always provided.

Hillingdon Carers Partnership changes all that.

Hillingdon Adult Carers Hillingdon Young Carers Carers Trust Thames Hillingdon Mind Hillingdon Alzheimer's Society Harlington Hospice

What difference will Hillingdon Carers Partnership make?

By working closely together, the five organisations will improve carers’ experience of help, advice and support by:

Creating a single point of access
A new carer who contacts any of the individual organisations will be able to access the full range of carer support services by making that one call.

Providing better information
When registering, a new carer will receive a single Carer Information pack. Packs will contain details of the whole range of support services available from all the partner organisations.

Seamless transition
Carers can move between services according to their support needs. There will be no need for reassessment; with your permission, we will share your information with the most appropriate service provided by members of the partnership.

Preventing waste
We will co-ordinate service delivery and ensure that there is no duplication; thus using resources more efficiently.

Sharing learning and expertise
We will develop cooperation and learning amongst staff across partner organisations, which in turn will improve services for carers.

Finding Carers
We will work together to try to reach all the carers in the borough that either don’t recognise themselves as carers or who do not know about the support they are entitled to.

Consultation Report

Hillingdon Carers Partnership has been consulting with local carers over the last year to find out what they want from carer services. Thank you to everyone who contributed or helped collect feedback. Here is the summary feedback report, which the Partnership will now use to develop our services going forward.

For more information on Carer’s support available within the HIllingdon Carers Partnership, click here.

For roles available within the partnership, click here.


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